pints and crafts

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Delivery Hours (Monday – Sunday 11 AM to 10 PM)


  /  FAQ
How can I return a product I purchased online?

Unopened products can be returned in person to the store. 

How long do I wait until my order is delivered?

We have a one hour ordering window.  You will receive a text message when your order is out for delivery.

Do you deliver outside of Moose Jaw?

No, unfortunately we only deliver in Moose Jaw.

Is Delivery Free in Moose Jaw?

Yes, delivery is free! A minimum order of $25 is required to qualify for free delivery.

Can I call the store to place an order?

No, delivery is only available for online orders.

How is my personal account information used?

Your personal account information is used solely for the purpose of managing your account and providing you with personalized services on our website. This includes facilitating your purchases, tracking your order history, and keeping you updated on our latest promotions and products that may interest you. We understand the importance of protecting your personal information and have implemented strong security measures to ensure that it remains confidential and secure. We do not share your information with any third parties unless required to do so by law.

Does the website display every on-sale product?

Our website offers up-to-date information on sales in real-time.

What is the address for the store? And what are the hours?

Our Address is: 510 Homestreet W., Moose Jaw SK S6H 7P4

We are open Monday to Wednesday 9 am to 1 am, Thursday to Saturday 9 am to 2 am and Sundays 9 am to 12 am

How late does the delivery and pickup option go till?

Tuesdays to Thursday 2 pm to 10 pm, Friday and Saturday 2 pm to 11 pm

Is there a number I can call about my order?

The store contact number is 306-694-5112

What is required when a delivery is going to be made? ex. signature and photo

Be prepared to provide identification and sign for the order upon delivery.  We also require that a photo be taken of the product during delivery.

Can somebody else pickup or sign for my order?

Certainly, but it’s important to note that the recipient must be of legal age (19+) and be prepared to provide identification and sign for the order upon delivery.

How do I get updated on when my order is going to be delivered?

You will receive an email with confirmation and a text message when the order is out for delivery.

What payment methods do you accept?

Visa and Mastercard